Shipping & Returns

SHIPPING POLICY

We offer Shipping at very competitive Rates however this is something that is very much out of our control as the Shipping Methods / Postal Companies we use have the right to change their prices but this is something that we do monitor on a regular basis.

We use An Post Standard Post for all our Deliveries unless Registered Post has been selected Please Note An Post Standard Post Does Not Offer Tracking or a Specific Delivery Date but we would allow 1-4 Days for Standard Post as a Guide Only.

We deliver World Wide so please select your country at checkout for delivery and also Note that some countries may have customs tax / duty to be paid at other end depending on where you are sending your purchase to.

Please Note we make every effort to deliver your product to you in a timely manner problems can occur from time to time that will be out of our control such as postal strikes, bad weather, Transport Strikes, etc.


RETURN & EXCHANGE POLICY
Here at Pet Tags Direct we strive to give all our Customers the very Best in Customer Care Service. Pet I D Tags are Unique and very Personal to you and your Pet. It is Vital that when placing an Order that you Enter the Correct Information for Engraving as to the Way you Exactly want it to Appear on your Pets Tag. Once it Goes to Engraving We Cannot Correct Any Spelling Mistakes Or Incorrect Numbers etc.

If your Tag is Not Correct or you are unhappy we will replace it or offer a refund this depends on the circumstances. If you are returning your products this Must be done within 14 Days and proof of purchase is required.

 
For Collars & Leads
For Custom Collars and Leads as with our Tags Policy we want all our Customers to be Happy with their purchase, when placing an order for Collars & Leads including Custom Sizes, Please be sure you are Ordering the Correct Size for your Pet, carefully Measure your Pets Neck, Preferably with a seamstress measuring tape making sure to allow for a comfortable fit, not too tight, not too loose but just right, never up high, never too low but where a Collar should sit on your Pets Neck, Remember all Dogs Vary in Size & Shape, some are only Suitable to Martingale Collars such as Sighthounds whereas others may suit a broader range in our Collars & Leads Collection.

 
For All Other Products Including Tags, Collars and Leads

Please See Full Descriptions For Individual Listings.